Exam Results Helpline advisers are currently preparing for thousands of calls from students and parents who are keen to understand their options after receiving unexpected exam results this year. Urging students to ‘stay calm’, advisers are on-hand between the 4th and 27th August to provide free, independent and expert information and advice about future options and next steps. Young Academic can bring full details of this crucial education news story…
Last year (2010), the helpline offered a lifeline to almost 9,000 students during the exam results period, a 9% increase on the number of calls taken in 2009.
Whether it is questions about continuing into further or higher education or pursuing different routes such as retraining, vocational qualifications, taking a gap year or finding employment, qualified and experienced careers advisers are on-hand to help.
Supporting schools and colleges, the helpline opens once a year (across the A level, GCSE and Scottish exam results period) to provide free, independent and expert information and advice to students who don’t receive the exam results they expect and more importantly don’t know what to do next.
Delivered and provided by Skills Development Scotland (for students in Scotland) and delivered by UCAS on behalf of the Department for Education (for students in the rest of the UK), the helpline operates during the exam results period – this year, running from 4 – 27 August. The only careers helpline with access to UCAS applicants’ information and higher education qualification details, advice is timely and accurate.
Nick Hynes, Careers Adviser and Exam Results Helpline Adviser comments; “This can be an anxious time for students and their families – will they get the grades they need for university? Do they have a back-up plan just in case? Will their chosen course definitely point them in the right direction career-wise? What about alternatives to further and higher education? Our experienced careers advisers are here to offer professional and impartial advice on what the best choice might be taking into account individual circumstances and goals.”
James Mcgaw, student, called the helpline last year. He says; “Although I was upset when I first received my results, I was determined to get to the best university I possibly could and once I had thoroughly explored my options, it was clear what the right thing to do was. The Exam Results Helpline helped me to look at all the viable possibilities and set my mind at rest that I was making the right decision about my future and choosing the right route for me as an individual.”
Experienced career advisors can be reached on 0808 100 8000