Thursday 21st September 2017,

Exam Results Helpline Goes Social

Exam Results Helpline Goes Social
The Exam Results Helpline is ready to open on Results Day and for the first time ever, as well as helping students on 0808 100 8000, advisers will be answering questions on dedicated Twitter and Facebook pages.

Around 40 expert careers advisers will be helping students make the right choices, whether their grades are lower or higher than expected. Students who are without a place (for any reason) on results day can use UCAS Clearing, while those who do better than expected could use the Adjustment service to find an alternative course.

Angus Siberry, a student who called the line last year achieved A*AA and was predicted AAB. “I was obviously very pleased with my results but it posed a dilemma that I hadn’t been prepared for – whether to try to get into a different University [using the UCAS Adjustment service] or stick with my original choice.Exam_Results_Helpline_call_cen

“When I spoke with the adviser at the Exam Results Helpline he made me realise that actually I was really happy with the decision that I had made and advised me to stand by my university choice. He also highlighted the fact that I hadn’t actually visited any of the other universities and so it may not be a wise decision to change my mind. It turns out that this year the entry requirements have actually gone up for my course anyway and so are more in line with what I achieved.”

Highly Skilled Careers Advisers…

The Exam Results Helpline telephone is staffed by the country’s best independent and highly experienced careers advisers. Students across the UK who have received their exam results (A levels and GCSEs) can call in to talk through their options and to get advice about their future learning and career options. The helpline answered thousands of calls last year on topics including re-sits, vocational courses, gap years, funding, careers and employment.

This year the ERH is being supported by Hollyoaks actors Jazmine Franks, who plays Esther, Alfie Browne-Sykes, who plays Jason, and model Amy Willerton. To see the videos they made to support the service and for more information visit: http://ow.ly/A0CDS, http://ow.ly/zPoLe, http://ow.ly/zQ6tD

Students can find further information including opening hours at www.ucas.com/examresultshelpline

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About The Author

Charles Whitworth is the Editor of the Young Academic publications. Graduating from the University of Liverpool with a Bachelor of Arts degree in Journalism in 2008, Charles learnt his trade in newsrooms such as IPC Media and Sky. He has now developed as a top sports, music and current affairs journalist and has been printed in a range of publications including The Guardian. His interests include Cricket, Football, Rugby, Music and Current Affairs. Fresh from the editorship of Student Times he now takes the reins at Young Academic - the premier student news portal. Connect with me on Google+

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